FAQ
Frequently Asked Questions
 

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Do you ship worldwide?

Yes shipping is available worldwide. Shipping prices stated for prints are for basic postage including tracking. For Courier or Insured options please email me for a special quote. If your country is not listed please email me and I can arrange pricing for your area.



Can I have my item sent to another person as a gift?

Yes you can! Just specify their name and address in the order notes. You can also add a personalised message to them which I will hand write on a card and package with the purchased item.



What are your prints made of?

When you buy an art print be sure to ask about the ink and paper used, as this will determine how long your print will keep its colours looking true to the original artwork. Also cheaper papers don’t hold the ink as well as 'grainy' papers, so the colours won't be as deep on papers like "poster paper". All of my prints are printed locally (Dunedin, NZ) using archival grade Epson inks on 308gsm Hahnemuhle photo rag paper to ensure a high quality product (normal photocopy paper is 80gsm so that gives you an idea of the weight of the print paper I use) with great colour saturation. Er....What does " ARCHIVAL" mean? Buying archival grade prints means the colours of your picture won't fade out after a few years - it's very high quality. All print paper sizes have a white border of unprinted paper around the image are hand signed and titled at the bottom of the page by Gabby Mckenzie. The shape of the border may vary depending on the shape/dimensions of the original artwork.



How can I pay for my items?

You can pay via Paypal with your Credit Card or you can deposit cash directly into my account, whichever is easiest for you.



I'm local - can I pick up my order?

Yes if you're in Dunedin, just click the "Pick Up" option and we can arrange a time that suits you to collect.



What is 308 gsm Hahnemuhle paper?

One of the world's most popular fine art papers for high quality fine art inkjet printing. Its 100% cotton and one sheet is the thickness of almost 4 sheets of standard photocopy paper together.



I have another question not listed here - can you help me?

Just email me at gabbymckenzieartist@gmail.com and I'll see if I can help.



Can you send my item by Courier Requiring Signature? Or Insure it in transit?

Yes I can send it however you'd like. Please email me prior to putting the item in your shopping cart and I will provide you with pricing for the other postage options you are wanting. Email me today at : gabbymckenzieartist@gmail.com



Do you sell framed prints?

No I don't sell framed prints. The type of framing you choose depends on your own style preferences (ie, modern, vintage, traditional, colourful) and the look of the space you want to hang the artwork in, so its better that you talk to your local framer and get a frame you love. It also means you'll be shopping locally and that's always a good thing!