F A Q * P R I V A C Y * T E R M S * S H I P P I N G * R E T U R N S * P A Y M E N T S
The Small Print
Tiny words
for little birds
PRIVACY POLICY
Your personal information is strictly confidential and will not be shared with any third party.
My website does collect Cookies which track how you interact with the pages on the site.
This information is statistical only and used to improve site performance.
T E R M S O F S E R V I C E
Gabby Mckenzie Artist is wholly New Zealand owned and all prints are produced in Dunedin, NZ. All items for sale on this website are based on original artworks produced by Gabby Mckenzie. Gabby Mckenzie Artist retains all image copyrights. Artworks or reproductions of artworks by Gabby Mckenzie Artist cannot be replicated, reproduced, duplicated or distributed without the express written permission of Gabby Mckenzie. Gabby Mckenzie Artist reserves the right to refuse service to anyone for any reason at any time.
SHIPPING POLICY
Shipping costs are stated at check out and are for Standard Postage with Tracking only. Freight costs shown for paintings are a basic charge. If you would like to discuss your shipping options and charges please email gabbymckenzieartist@gmail.com prior to finalising your purchase online.
To enquire about specific types of freight (i.e, courier, insured paintings) please email me directly. Items sent internationally without insurance are sent at the purchaser’s risk.
Shipping costs will only be charged once for multiple items of similar size.
Items cannot be shipped to Post Office box addresses.
If you require an item to be shipped to a location not specified on the site please email gabbymckenzieartist@gmail.com to obtain a quote for shipping costs.
RETURNS & CANCELLED ORDERS
Cancellation of your order prior to it being dispatched will result in a full refund of the price paid (including shipping cost). If the item has been shipped - please follow ‘Returns’ terms below.
If you would like to return an item it must be received within 20 days of the original purchase date. Please notify me of your intention to return the product so I can provide the correct postal address to you. Email gabbymckenzieartist@gmail.com to discuss your return.
A full refund of the purchase price will be paid within 5 business days of receipt of the product (excluding shipping costs). The purchaser is responsible for the cost of return shipping and any tracking cost to ensure the parcel can be traced if it does not arrive to its destination. Please package your return carefully as the item must arrive in perfect resalable condition to receive a full refund of the item price. If returned goods are damaged, any refund payable by Gabby Mckenzie Artist is forfeited.
PAYMENT METHODS
Payments can be made using your credit card via Paypal on this site or by direct bank deposit.