SHIPPING POLICY

Shipping costs are stated at check out and are for Standard Postage with Tracking only. Freight costs shown for paintings are a basic charge. If you would like to discuss your shipping options and charges please email gabbymckenzieartist@gmail.com prior to finalising your purchase online.

To enquire about specific types of freight (ie, courier, insured paintings) please email me directly. Items sent internationally without insurance are sent at the purchaser’s risk.

Shipping costs will only be charged once for multiple items of similar size.

We cannot ship to Post Office box addresses.

If you require an item to be shipped to a location not specified on the site please

email gabbymckenzieartist@gmail.com to obtain a quote for shipping costs.

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RETURNS & CANCELLED ORDERS 

Cancellation of your order prior to it being dispatched will result in a full refund of the price paid (including shipping cost). If the item has been shipped - please follow ‘Returns’ terms below.

 

If you would like to return an item it must be received within 20 days of the original purchase date. Please notify me of your intention to return the product so I can provide the correct postal address to you. Email gabbymckenzieartist@gmail.com to discuss your return.

 

A full refund of the purchase price will be paid within 5 business days of receipt of the product (excluding shipping costs). The purchaser is responsible for the cost of return shipping and any tracking cost to ensure the parcel can be traced if it does not arrive to its destination. Please package your return carefully as the item must arrive in perfect resalable condition  to receive a full refund of the item price. If returned goods are damaged, any refund payable by Gabby Mckenzie Artist is forfeited.

PAYMENT METHODS

Payments can be made using your credit card via Paypal  or by direct bank deposit on this site.

WHOLESALE ENQUIRIES

Wholesale agreements are available within New Zealand. Minimum order of 10 prints prepaid prior to dispatch. Please contact gabbymckenzieartist@gmail.com to discuss pricing and purchasing agreement.